Invite-Only Executive Forum for Parcel Loss Recovery

Recover Lost Margin in Parcel Delivery

A private, shipper-first conference focused on claims recovery, fraud prevention, and margin protection — built for senior decision-makers.

A Growing Financial Risk — No Executive Forum to Address It

Every year, enterprise shippers lose significant margin to parcel damage, lost shipments, false delivery confirmations, and claims processes that are slow, manual, and under-recovered.

As parcel volumes grow and fraud accelerates, claims leakage has become a material financial risk — not an operational nuisance.

Yet despite the scale of the problem, there is no dedicated U.S. forum focused on executive-level claims recovery, fraud prevention, and margin protection in parcel delivery.

ShipHappens exists to close that gap.

What Executives Come to ShipHappens to Solve

Eliminate Manual Claims Bottlenecks
Replace slow, manual claims workflows with automated, governed processes that scale across high-volume parcel networks — reducing cycle time, errors, and operational drag.
Prevent Fraud Before It Hits the P&L
Detect fraud patterns early, prevent false payouts, and align carrier liability, insurance recovery, and internal controls — before losses are written off.
Recover Lost Margin, Not Just Parcels
Turn previously written-off parcel losses into measurable, repeatable recovery through better controls and faster resolution.

Built for the leaders who own margin, recovery, and the P&L.

Who Should Attend:

This forum is designed for senior leaders responsible for margin, recovery, and operational accountability in parcel delivery

Ideal attendees include:

  • VP / Director of Supply Chain
  • VP / Director of Operations
  • CFO, Finance Operations, or Revenue Assurance
  • Logistics, Transportation, or Claims Leaders
  • Digital, Data, or Automation Leaders supporting  operations
  • Parcel carriers and last-mile providers
  • 3PLs and fulfillment providers
  • Insurance and insurtech leaders
  • AI, data, and automation platforms
  • Legal, audit, and compliance experts

Who You’ll Learn From:

Hear directly from leaders actively responsible for outcomes, not theory.

  • Enterprise shippers managing high-volume parcel networks
  • Carriers modernizing claims accountability
  • AI leaders building next-generation fraud detection
  • Insurance experts reshaping liability and coverage models

Our Speakers

Douglas Cantriel
Head Of NA Transportation & Modernization

Ford Motor Company

David Chen
Chief Supply Chain Officer

Mark Cuban Cost Plus Drug Company, PBC

Lina Alvarado
Director Supply Planning & Execution

Fortune Brands

Deepak Anchala
CEO & Co-Founder

Adopt AI

Lusine Atayan
Director Of Logistics & Distribution

Mary Kay Global

MBirger Buesching
Head Of Supply Chain North America, Personal Health

Philips

Satzuki Campos
Director Of Operations & Logistics

Natura & Avon Mexico

Kristen Daihes
Global Vice President Of Supply Chain

Mars Snacking

Jeff Davidson
General Manager, Global Devices Customer Supply Chain

Microsoft

Frank Ding (Lu)
Head Of Logistics

AliExpress

Karoline Dygas
Vice President And CPO

Nordstrom

Agustin Harriague
VP, Logistics & Supply Chain Operational Excellence

Mitsubishi Power Americas

Phil Hongwei Ding
VP

Alibaba Group

Maanav Iyengar
CEO & Co-Founder

Retina Robotics

Frank Kantner
CSCO, US

IKEA

Jennifer Kobus
DVP, Supply Chain Global Logistics

REI

Recover

Prevent

Optimize

Recover

Prevent

Optimize

Request an Invitation to Attend

An invite-only executive forum focused on recovering parcel losses and protecting margin.
Attendance is limited and subject to approval to preserve a shipper-first experience.

Shipper Standard Pass
$1,995
For shipper operations, supply chain, claims, and finance leaders responsible for cost control and recovery.
  • Full 2-Day Conference Acces
  • Keynotes & Case Studies
  • Panels & Breakout Sessions
  • Expo Hall & Live AI Demos
  • Networking Events
Executive Recovery Pass - *Most Popular
$2,495
Designed for senior leaders accountable for margin, governance, and enterprise recovery.
  • Same Benefits of Shipper Standard Pass
  • Executive Roundtables
  • Closed-Door Peer Discussions
  • Priority Seating
  • Executive Networking Lounge
  • Post-Event Recovery Playbook
  • Limited Availability
Solution Provider Pass
$3,495
The Solution Provider Pass is designed for a small, approved group of technology, insurance, and services firms whose solutions directly impact parcel claims recovery, loss prevention, and margin protection.

There are no booths, no expo floor, and no sales pitches.

Solution providers do not exhibit. Participation is intentionally structured around proof-based sessions, curated executive discussions, and controlled networking environments to preserve a shipper-first experience.
  • Same Benefits of Shipper Standard Pass
  • Vendor / Solution Access
  • Limited Availability

2026 Sponsors coming soon

Still Have Questions? We’ve Got Answers.

ShipHappens is a focused, shipper-first conference designed to help you recover lost margin, reduce fraud, and modernize parcel claims using AI.

Who is ShipHappens designed for?
ShipHappens is designed for shippers and parcel industry leaders responsible for claims recovery, fraud prevention, and margin protection.
This includes supply chain, operations, finance, logistics, and digital leaders managing high-volume parcel networks.
Is this a sales or vendor-driven conference?
No. ShipHappens is a shipper-first, outcome-focused conference.
Solution providers may attend in limited numbers, but sessions are vendor-neutral and focused on practical recovery strategies, not sales pitches.
What makes this conference different from other logistics events?
Most logistics events focus on transportation, visibility, or generic AI trends.
ShipHappens is the only US conference dedicated specifically to parcel claims, fraud prevention, and loss recovery, with a clear focus on turning losses into recoverable revenue.
What will I leave with after attending?
Attendees leave with:

- Proven frameworks for improving claims recovery rates

- A clear understanding of how AI can automate claims and detect fraud

- Benchmarks from peers managing similar parcel volumes

- Practical next steps that can be implemented immediately

Request Early Access to ShipHappens


    Receive early access to ShipHappens 2026 updates, agenda previews, and invitation-only announcements. Attendance is limited and subject to approval.

    This is not a mailing list. Access is reviewed.